Build and launch a station Time Clock kiosk

Understand the outcome

The Time Clock kiosk is interactive and separate from Station Board. It runs in the browser of a signed-in operator account.

Time Clock records auditable duty time from the portal or a station kiosk. Members clock in with a password, PIN, or face recognition, depending on what the department allows. Administrators manage jobs, per-method role rules, availability statuses, corrections, reports, the kiosk design, and face enrollment. A kiosk runs in the browser of a signed-in operator account that holds the kiosk-management permission.

Before you begin

Make the decision before changing the screen. Record the current configuration when the department already uses this feature, and use a test record or test account when the change can affect active members.

• Use a 1920×1080 landscape display.
• Choose PIN, password, and optional face authentication for kiosk use.
• Have an operator account with the kiosk-management permission.

Where to work and what access you need

Start from the portal destination named in the procedure. Administrators normally need permission to view Time Clock plus the specific create, edit, manage, approve, report, or all-record action used by the task. Visibility alone does not grant management access.

• Time Clock home/modules/clock-in
• My Time Entries/modules/clock-in/my-entries
• Records/modules/clock-in/records
• Analytics/modules/clock-in/analytics
• Time Reports/modules/clock-in/reports
• Face Training/modules/clock-in/face-training
• Kiosk PINs/modules/clock-in/kiosk-pins
• Kiosk Designer/modules/clock-in/kiosk-designer
• Launch Kiosk/modules/clock-in/kiosk
• Settings/modules/clock-in/settings

Required foundation

• Core must be enabled and correctly configured before this workflow can operate reliably.

If your department uses custom roles, test the procedure with that role—not only with a full administrator account. This confirms the people responsible for daily operations can complete the workflow without receiving unrelated access.

Complete the task

1. Step 1Set up authentication

   Turn on the kiosk methods and assign 4–8 digit kiosk PINs if used.

2. Step 2Open the Kiosk Designer

   Choose background, colors, and instructions.

3. Step 3Add widgets

   Place clock, punch, face, on-duty, stat, message, logo, and image widgets.

4. Step 4Check the layout

   Preview buttons and prompts at the real screen size.

5. Step 5Launch the kiosk

   Sign the station device in with the operator account and open Launch Kiosk.

6. Step 6Test at the station

   Test clock-in, clock-out, a wrong PIN, and face recognition.

Operational safeguards

Apply these module-level controls while completing the procedure. They prevent a technically saved configuration from becoming an operational or access problem later.

• Control point
  Choose which methods are on and which roles may use each one.
• Control point
  Create jobs before requiring job selection.
• Control point
  Add more than one active station before requiring station selection.
• Control point
  Confirm the missing clock-out threshold and whether corrections require a note.
• Control point
  Sign the kiosk device in with an operator account that holds the kiosk permission, then test every method at the station.
• Control point
  Decide whether the required-reads gate should apply before rolling it out.

Verify the result

Do not consider the setup complete merely because the save action succeeded. Confirm the behavior from the user-facing or operational view, then retain evidence of the test when department policy requires it.

• Every enabled method works.
• The kiosk returns to its idle screen after a punch.
• Test punches appear in Records.

If any verification fails, return to the source configuration and correct it there. Do not edit a report or downstream record to conceal an incorrect setup.

Troubleshooting

PIN rejected as a duplicate

PINs must be unique within the department.

Face option is missing

Turn on face clock-in and complete face enrollment.

Kiosk won’t launch

The signed-in account needs the kiosk-management permission, and the screen must be desktop-sized.

Related Time Clock capabilities

This task sits inside a larger module workflow. These related capabilities may affect the result or provide the next administrative step:

• Portal and kiosk clock-in with password, PIN, or optional face recognition
• Separate role lists for portal, kiosk, and face clock-in
• My Time Entries with hours, methods, and notes
• Department records, flags, and missing clock-out detection (18 hours by default)
• Administrative corrections, forced clock-out, and audit history
• Jobs limited by role, day of week, and how many people can hold them at once
• Department-defined availability statuses (off by default) that never change hours worked
• Face enrollment by admins or members with optional approval; only encrypted templates are stored, never photos
• Kiosk PINs of 4–8 digits, unique within the department
• 1920×1080 Kiosk Designer with clock, punch, face, on-duty, stat, message, logo, and image widgets
• Optional clock-in gate that holds clock-in until pending announcement or resource acknowledgements are cleared
• Analytics and PDF/CSV time reports

Use the module hub to open the dedicated procedure associated with any capability listed here.

Connected modules and downstream effects

A change here can alter what members see, what data appears in reports, or how another module completes its workflow. Review the connected areas below before making a department-wide change.

• SchedulingAvailability, rotations, schedule building, trades, time off, and callouts.
• CreditsActivities, goals, periods, requests, leaderboard, prizes, and Time Clock credit.
• PayrollFire/EMS pay records, gross-to-net, run approvals, statements, and exports.
• Station BoardStation TV boards with live widgets, rotating slides, and protected launch links.

After deployment, test one complete workflow from the originating module through every connected destination your department uses. Document the final configuration so another administrator can audit or reproduce it later.

Continue in Time Clock

Return to the Time Clock module guide for connected workflows, dependencies, portal destinations, and additional procedures.