Department business in personal group texts
Department-owned channels with moderation.
Department chat
Chat New
Department chat built for phones. Administrators create channels for a shift, station, committee, or the whole department and choose which roles can read and which can post. Members reply, react, mention colleagues, and share photos and files — and new messages reach their phones as push notifications they tune per channel.
Channels by roleRead-only announcement channelsPush to members’ phones
Department business off personal texts
Private channels stay private
Notifications members control
What we solve
Chat replaces scattered work with one accountable workflow.
Role-controlled channels with replies, reactions, mentions, files, link previews, unread counts, and push to members’ phones.
Announcements buried in replies
Channels can be readable by everyone but postable only by certain roles.
Private groups need real privacy
Channel access is checked on the server for every request.
Notification overload
Per-channel levels, no push while you are viewing, and a push cooldown.
How it works
From setup to a record your department can trust.
Each step hands its context to the next instead of sending people back to a spreadsheet, inbox, or paper form.
Create channels
Name, emoji, topic, read and post roles, uploads, and default notification level.
Talk
Post, reply, react, mention, and share files, photos, and links.
Stay notified
Mentions and replies reach the bell and the phone.
Moderate
Pin important messages, remove messages, and archive old channels.
Inside the module
See Chat in the Station Clipboard portal.
Real screens from the product, shown with a sample department.
Capabilities
What Chat includes.
The member experience, administrative controls, and accountability tools to run the workflow end to end.
Role-based channels
Separate read and post access, worked out from roles every time.
Replies and reactions
Quote replies and up to 20 emoji reactions per message.
@mentions
Mention a colleague; @everyone is limited to moderators.
Files and photos
Up to 10 files per message, 25 MB each, served only to channel members.
Link previews
Previews fetched safely on the server, including YouTube.
Unread and push
Unread and mention counts everywhere, and push you tune per channel.
Pins and search
Pinned messages, message search, and a members panel.
Phone-first
Press and hold any message to react, reply, copy, or pin.
Questions
Chat FAQ
Can members message each other privately?
Chat is organized into channels; there are no one-to-one direct messages.
What happened to Spaces?
Spaces has been retired. Department conversation now lives in Chat, and service requests live in Tickets.
Custom modules
Request a Custom Module Don’t see the workflow your department needs?
We build custom modules. Tell us what you track today, who touches it, and what a good outcome looks like — we’ll scope a module that lives inside the same portal, permissions, and member accounts.
See Chat inside your department workflow.
Tell us how you handle this work today. We’ll walk through the module in the context of the complete Station Clipboard portal.
