The NERIS transition
The official NERIS value sets and rules are built in, and Training Mode lets crews practice on real incidents.
Field operations NERIS reporting
Incident Reporting
Guided NERIS reports started from CAD calls or the command board, checked against NERIS rules, auditor-reviewed, and sent to NERIS through a server-side integration.
- Drafts started from CAD
- Command board hands off
- Auditor review built in
Why departments switch
What Incident Reporting fixes.
A report starts itself. An Active911 call becomes a draft with the type, time, address, and units filled in, and a closed Incident Command board hands over its units and narrative. Reporters finish a guided report that only asks for the sections their incident types need, an auditor approves it or asks for specific changes, and an authorized admin sends it to NERIS. Training, Sandbox, and Production modes keep practice out of the federal record.
- Fewer incomplete reports
- Nothing unreviewed reaches NERIS
- Every transmission logged
Double entry
CAD calls and closed command boards become drafts, so nobody retypes the call.
Bad reports reach the federal record
Local checks, an optional check with NERIS, and auditor approval all come before anything is sent.
Calls nobody writes up
Imported calls wait on the Reports page until a member takes them.
Inside the module
A closer look at Incident Reporting.
Real screens from Station Clipboard, shown with a sample department.
01
Readiness check
Local NERIS rules run on demand, with an optional check against NERIS itself.
- Completion score per report
- Required items and warnings counted
- Check with NERIS button
02
Calls waiting for a writer
Imported CAD calls wait on the Reports page until a member takes one.
- Imported from Active911
- One click to take a call
- Units and address shown
03
Auditor queue
Reports waiting for review, oldest first, with waiting time and assignment.
- Waiting, assigned, unassigned counts
- Ages flag reports waiting too long
- Assign an auditor per report
04
Reporting analytics
Twelve months of incident volume, response times, types, and unit utilization.
- Median and 90th percentile response
- Every assigned type counted
- Unit time on scene
05
Transmissions
Every send to NERIS is logged; Training Mode runs every rule and sends nothing.
- Waiting and needs-attention counts
- Training runs marked clearly
- Each attempt kept on record
How it works
From setup to a record you can trust.
Start
Claim an imported call, start from the command board, or begin a new report.
Write
Work through the guided sections until the report reads 100% complete.
Review
The auditor approves the report or requests changes, field by field.
Send
An authorized admin sends it to NERIS, then locks, prints, or exports it.
Capabilities
Everything Incident Reporting includes.
Guided sections
Sections follow the incident types: fire, structure, alarms, medical, hazmat, rescue, aid, and casualties.
CAD importing
Active911 calls become drafts. Your own call type rules run before the built-in ones.
Incident Command handoff
A closed command board starts the report, or links to the one CAD already started.
Readiness checks
A live completion score, local NERIS rules, and an on-demand check with NERIS itself.
Auditor queue
Assignments, waiting times, itemized correction requests, and full review history.
NERIS transmission
Queued sends with automatic retries and a Transmissions log.
Investigations
Origin-and-cause records, sent to NERIS after the incident is accepted.
Print, export, analytics
Full and public-records PDFs, NERIS JSON, and response-time and workload analytics.
Part of one portal
Works with the rest of your department.
Members keep one secure sign-in and one set of role permissions across every module you turn on.
Questions
Incident Reporting FAQ
Does approval send the report to NERIS?
Not by itself. An authorized admin sends approved reports, and the transmission worker delivers them and retries failures.
Can we practice first?
Yes. New departments start in Training Mode, which runs every NERIS rule and builds the report without sending it. Turning on Production is its own permission.
Which CAD systems can start reports?
Active911 today. Calls with a type your rules don’t recognize can still become drafts for a reporter to classify.
What goes on the public copy?
The public-records PDF leaves out casualty detail, investigation material, and any attachment marked to keep out of public copies.
See Incident Reporting with your department’s workflow.
Tell us how you handle this work today. We’ll walk you through it in the full Station Clipboard portal.
Need something we don’t have yet? We build custom modules.
