“I never got that”
Delivery, link-opened time, and response time are recorded per recipient.
Communication & engagement Report returns & notices
Corrections New
Return a report, send a shift notice, or set up your own kinds of items, like a policy acknowledgment. Members answer from an email link with no login, and the portal chases whoever has not.
- No-login email responses
- Automatic reminders
- Re-review round trips
Why departments switch
What Corrections fixes.
Officers send a report correction, a shift notice, or any item type the department defines — a policy acknowledgment, for example — to one member or a whole crew. Each member answers through a personal link in their email — no login needed — or from My Corrections in the portal. Reminders go out on their own, the sender is alerted when someone still has not answered, and the case list shows who was told, who answered, and what is outstanding.
- Everyone told is on record
- Nobody chased by hand
- Every case tracked to closure
Chasing people by hand
Reminders every 24 hours by default, with a cap and a manual Remind button.
Members who won’t log in
They answer from a personal emailed link.
Reports that bounce back and forth
Members request a re-review, and officers can return it again with a note.
Inside the module
A closer look at Corrections.
Real screens from Station Clipboard, shown with a sample department.
01
Every recipient tracked
Each member’s response, when they opened the link, and reminders sent.
- Opened time for every member
- Written responses kept on the case
- Remind one member with a click
02
Send a case
Pick a type, choose the member, and start from a reason template.
- Department-defined case types
- Reason templates fill in the text
- One member or a whole crew
03
Case types you define
Rename the report number, require it, and add your own fields.
- Rename and require the report number
- Extra fields for officer or member
- Per-type email wording
04
Response analytics
How much has been answered and how long answers take.
- Response rate and link opens
- Time-to-answer bands
- Members with the most cases
05
What keeps being sent back
The reasons reports come back most, and who sends them.
- Most-used reasons ranked
- Cases sent and closed per officer
- Share of caseload per reason
On the phone
Respond without logging in
Members answer from a personal emailed link on any phone.
How it works
From setup to a record you can trust.
Send
Pick a type and reason, add the report number or shift date, and choose recipients.
Respond
The member opens the link and acknowledges, responds, or requests a re-review.
Chase
Automatic reminders go out, and the sender is alerted after the third.
Close and analyze
Close the case and review response rates, delays, and common reasons.
Capabilities
Everything Corrections includes.
Your own case types
Prefixes, colors, response rules, extra fields, and email wording per type.
Reason templates
Starts with Report Correction and Shift Notice types and ready-made reasons.
Personal response links
Acknowledge, respond, or request a re-review without logging in.
Re-review round trips
Return a corrected report again with a note, as many rounds as it takes.
Reminders and escalation
Grace period, interval, and cap, then an alert to the officer who sent it.
Compliance alerts
Undeliverable, ignored, unopened, and overdue recipients at the top of the list.
Edit after sending
Fix the subject, reason, or due date. Recipients are told it changed.
Analytics and export
Response rate, time to answer and close, delivery problems, and CSV export.
Part of one portal
Works with the rest of your department.
Members keep one secure sign-in and one set of role permissions across every module you turn on.
Questions
Corrections FAQ
Do members need to log in to respond?
No. Each member gets a personal link in their email. Members with a portal account can also answer from My Corrections.
Is a correction a disciplinary record?
No. Corrections tracks returned reports and notices. Disciplinary records belong in HR Info.
Does it link to our incident reports?
It records the report number as text, so it works with reports filed in Station Clipboard or any other system. It does not open or change the report itself.
Can we add our own kinds of items?
Yes. Create a type with its own prefix, recipient rule, response rule, extra fields, and email wording — a policy acknowledgment, for example.
See Corrections with your department’s workflow.
Tell us how you handle this work today. We’ll walk you through it in the full Station Clipboard portal.
Need something we don’t have yet? We build custom modules.