Department announcements
Open Dept Communications at the top of the sidebar. Announcements can be pinned, prioritized, and targeted. If one asks for acknowledgement, open it, read it, and confirm. Your department may also require acknowledgement before you can clock in.
Department email
Officers can email named members or whole roles right away, at a set time, or on a daily, weekly, or monthly schedule. Make sure the email on your profile is current.
Chat channels
Open Chat to see the channels your roles can read. Some channels are read-only for most members. Chat has channels only — no direct messages — and you can’t create channels yourself.
Requests go to Tickets
For maintenance, IT, supply, or other department requests, use Tickets. See “Submit and track a ticket.”
What happened to Spaces?
Spaces has been retired. Conversations moved to Chat, and request queues moved to Tickets.