Legal Center

Legal Center

Every document that governs Station Clipboard and how it handles information, in one place.

Last Updated: October 5, 2026

Legal Center

Station Clipboard, including the Department Portal and the Command Portal, is owned and operated by Station Automation Solutions LLC.

Our Legal Documents

  • Terms of Service (everyone)
    The agreement for the whole platform: the Department Portal, the Command Portal and incident command, NERIS incident reporting, every module, Sparky, and our apps.
  • Privacy Policy (everyone)
    What information Station Clipboard collects, how it is used and shared, how long it is kept, and your choices.
  • Biometric Information Policy (members and Organizations using face clock-in)
    Our public retention schedule and destruction guidelines for face templates, plus a sample notice and consent for Organizations.
  • Text Messaging Terms (residents who get text alerts, and Organizations that send them)
    How Community Alerts text messages work. Reply STOP to stop or HELP for help.
  • Data Processing Addendum (Organizations)
    Our commitments as your processor: confidentiality, security, subprocessors, security incident notice, and deletion.
  • Subprocessors (Organizations)
    The service providers that help run Station Clipboard, and what each one receives.

Every document was last updated on October 5, 2026.

At a Glance

  • Your Organization owns its data. We process it to provide the Service, and we never sell it.
  • Station Clipboard supports emergency operations; it does not run them. The Command Portal does not replace radios, dispatch, your accountability system, or the incident commander. In an emergency, call 911.
  • Your Organization is the NERIS reporting entity. Nothing is sent to NERIS until an authorized person sends it, and your Organization is responsible for what it reports.
  • Face clock-in is optional. We store an encrypted face template, never a photo, and destroy it on a published schedule.
  • No advertising. No ad trackers, no third-party analytics, and no sale or sharing of personal information for advertising.

Requests and Questions

  • Privacy requests: members, applicants, and residents should start with their Organization. You can also email hello@stationclipboard.com with the subject line "Privacy Request."
  • Face clock-in: ask your Organization's administrator to reset your enrollment, or email us with the subject line "Biometric Request."
  • Signed copies: Organizations that need a signed Data Processing Addendum, or terms reviewed for a public entity, can email us.
  • Security concerns: email hello@stationclipboard.com with the subject line "Security."

Station Automation Solutions LLC
Houston, Texas
Phone: (979) 341-9333

Transparency First

Our Legal Documents

Everything that governs how Station Clipboard works and how your information is protected. See them all in the Legal Center.

Terms of Service

The agreement that governs Station Clipboard, the Department Portal, the Command Portal, every module, NERIS reporting, and our apps.

Read

Privacy Policy

What information Station Clipboard collects, how it is used and shared, and the choices and rights you have.

Read

Biometric Information Policy

Our public retention schedule and destruction guidelines for the face templates used by optional face clock-in.

Read

Text Messaging Terms

How text messages from Community Alerts and member notifications work, and how to reply STOP or HELP.

Read

Data Processing Addendum

Our commitments when we process personal information on behalf of a fire department, EMS agency, or other Organization.

Read

Subprocessors

The service providers that help run Station Clipboard, what each one does, and what it receives.

Read