People & readiness Guided member activation

Onboarding

Versioned onboarding programs with stages, dependencies, approvals, gear, certifications, and issued accounts, tracked from assignment to completion.

  • Versioned programs
  • Approvals and certificates
  • Encrypted account vault
Onboarding file for a probationary firefighter with two approvals waiting, certificates to check, and an overdue account step
Why departments switch

What Onboarding fixes.

Build an onboarding program once, with stages that run in order or in parallel and steps for staff or the new person. Assign it to a member, everyone in a role, an approved applicant, or just an email address. Then see what is waiting on whom, approve submitted work, and keep issued logins in an encrypted, audited vault.

  • The same path for every member
  • Work unlocks in the right order
  • Nothing waits without someone knowing
01

Every new member gets a different process

Turn your onboarding standard into a repeatable program.

02

Tasks start out of order

Dependencies and ordered stages keep later steps locked until earlier ones are done.

03

Approvals happen off the record

Officers approve or send back submitted work, with the reason saved.

04

Passwords shared in plain text

Issued logins are stored encrypted, and every password read-back is logged.

Inside the module

A closer look at Onboarding.

Real screens from Station Clipboard, shown with a sample department.

Onboarding overview with waiting-on-you, overdue, and in-onboarding counts above a list of people and their progress
01

Onboarding overview

See who is in onboarding, how far along they are, and what needs your attention.

  • Waiting-on-you and overdue counts
  • Progress for every person
  • Approvals and certificates per person
Probationary firefighter program in the builder with ordered and parallel stages, step types, owners, and approval tags
02

Program builder

Build stages and steps once, then publish a version for everyone who follows.

  • Ordered or parallel stages
  • Step type and owner on each row
  • Approval steps clearly tagged
People list showing ten onboarding assignments across three programs with progress bars and status
03

People in onboarding

Every assignment across all programs, with progress and what is waiting on you.

  • Members and email-only new hires
  • Progress across three programs
  • Assign one person or a role
Accounts tab for a lateral hire showing a linked member account and ePCR and Active911 logins marked temporary
04

Issued accounts

Logins created during onboarding are kept encrypted on the person’s file.

  • Linked member account
  • Passwords stored encrypted
  • Temporary passwords flagged
On the phone

My onboarding on a phone

New members work through their own steps and see the logins issued to them.

Phone view of a member’s onboarding with field orientation steps, a Mark done button, and their issued accounts
How it works

From setup to a record you can trust.

  1. Build the program

    Set up stages, steps, owners, due dates, dependencies, and approvals.

  2. Publish a version

    Preview who is affected, then choose whether people already onboarding move to the new version.

  3. Assign

    Assign one person, a whole role, an approved applicant, or an email address.

  4. Track and approve

    Approve submissions, link certificates, chase overdue steps, and watch each person’s activity.

Capabilities

Everything Onboarding includes.

Program builder

Stages run in order or in parallel. Each step has an owner, a due date, and optional approval.

Versioned publishing

A publish preview shows who is affected. People already onboarding move to the new version only if you choose.

Practical step types

Uploads, questions, certifications, checklist steps, account creation, background steps, scheduled meetings, profile fields, gear issue, and policy acknowledgements.

Certificates to the member file

New people enter each card with its dates. Officers check the document, then link it onto the member’s certification record.

Waiting-on-you queue

Approvals, certificates to check, and overdue steps are flagged on the overview and on each person’s file.

Gear and policies

New members pick their gear sizes, which can file Quartermaster requests. They can also read and acknowledge Resources documents.

Account vault

Logins issued during onboarding are stored encrypted. Every read-back is logged, and members can save their changed password or print a password sheet.

Scheduled steps

Orientations and fit tests send calendar invites and reminders, and show up in personal calendar feeds.

Part of one portal

Works with the rest of your department.

Members keep one secure sign-in and one set of role permissions across every module you turn on.

Turn on when you need itRole-based permissions
Questions

Onboarding FAQ

Is Recruiting required?

No. Onboarding can be assigned to existing members, to everyone holding a role, or to a new hire by email address, as well as to approved applicants.

How does someone without a portal account take part?

A new hire assigned by email gets an onboarding code and works through their steps in the applicant portal. Link a member account later, and any held gear requests and records are filed then.

What happens when we change a program?

Publishing creates a new version. You see a preview of who is affected, and people already onboarding move to it only if you choose.

Can an officer complete a step for the new person?

Yes, for steps that are not documents. It is recorded as done on their behalf. Uploads and certificates must come from the person themself.

See Onboarding with your department’s workflow.

Tell us how you handle this work today. We’ll walk you through it in the full Station Clipboard portal.

Need something we don’t have yet? We build custom modules.