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Credits & Engagement

Keep your volunteers motivated and your department accountable.

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Station Clipboard Module

Credits & Engagement

A volunteer engagement and credit tracking system that rewards members for shifts, training, events, certifications, and participation. Includes a gamified leaderboard, approval workflows, custom activity types, and automated rules to convert clock-in hours into credits.

Dashboard

Progress overview for all members, quick admin stats for pending requests and members below goal, and a leaderboard preview all in one screen.

My Credits

Each member's personal hub showing their credit balance, historical entry log, and progress toward their current category goal.

Leaderboard

A gamified engagement ranking for the entire department. Configure whether non-admins can see the leaderboard or keep it admin-only.

Management

The admin command center for approving or denying credit requests, manually awarding credits, and viewing every member's progress at once.

Reports

Export engagement data as PDF or CSV for compliance reporting, awards recognition, or grant documentation.

Activity Types

Customizable activities that earn credits with custom fields (text, number, dropdown) members fill out when submitting a request.

Credit Periods

Flexible tracking windows: Monthly, Quarterly, Yearly, or a fully Custom range, with auto-creation support so periods are always active.

Settings & Setup Wizard

A guided first-time experience to configure activity types, categories, periods, and automation rules so you're ready to track from day one.

Have questions? Call us at (979) 341-9333

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Under the Hood

Key Concepts

Members are assigned to categories such as Volunteer, Career, Officer, or Exempt, each with specific credit goals. This lets you set different expectations for different member types in one system.

Members submit requests with notes and custom field data. Requests enter a pending queue for auditor review before credits are officially awarded, maintaining a clean audit trail.

When the Clock-In module is active, rules can automatically convert time entries into credits based on duration, station, or shift type. Members get credit for showing up without any extra steps.