People & readiness Volunteer engagement

Credits & Engagement

Activities, stacked goals, periods, requests, a leaderboard, a prize catalog, and automatic credit from Time Clock shifts.

  • Automatic shift credit
  • Prizes and leaderboard
  • Several goals per member
Member credit progress ring with two goals and history
Why departments switch

What Credits fixes.

Define the activities that earn credit, the member categories that set goals, and the periods those goals reset on. Members see their pace against each goal, request credit, climb the leaderboard, and redeem prizes, while officers approve requests from one queue, award or void entries, and let Time Clock rules award shift credit automatically.

  • Expectations are visible
  • Participation is recognized
  • Every credit has a source
01

Point tracking in spreadsheets

Every credit is an entry with a status, source, and snapshot of its activity.

02

Unclear expectations

Members see each goal, how far along they are, what they should have by now, and the days left.

03

Manual shift credit

Time Clock rules award credit per shift, per hour, or per interval.

04

Low engagement

A leaderboard and prize catalog make participation visible and rewarding.

Inside the module

A closer look at Credits.

Real screens from Station Clipboard, shown with a sample department.

Credits leaderboard with top-three cards and rankings
01

Leaderboard

The year’s top earners and full rankings, with each member’s goals alongside.

  • Top three called out
  • Progress against each goal
  • Exempt members left out
Credit management with pending requests
02

Request queue

Pending requests with the member’s note, approved or denied in one click.

  • Members below goal at a glance
  • Notes from the member
  • Approve or deny inline
Prize catalog with reward cards
03

Prize catalog

Spend or milestone rewards with stock left and how close you are.

  • Spend or milestone rewards
  • Stock remaining per prize
  • Progress toward each one
Credits analytics with a trend chart
04

Engagement analytics

Credits approved per day, members earning, and requests waiting on approval.

  • Credits approved per day
  • Members earning credit
  • Compared with the prior window
On the phone

Credits on a phone

Members check their goals and request credit from anywhere.

Phone view of My Credits with goals and history
How it works

From setup to a record you can trust.

  1. Define

    Set activity types, categories with goals, and the period cadence.

  2. Earn

    Credit comes from member requests, officer awards, or Time Clock rules.

  3. Approve

    Officers approve or deny requests from one queue, with notes when your policy requires them.

  4. Recognize

    Leaderboard, prize redemptions, analytics, and PDF/CSV reports.

Capabilities

Everything Credits includes.

Activity types

Default values, hour limits, required notes or approval, and custom request fields.

Stacked goals

Each member can carry several goals — for example an overall goal and an EMS continuing-education goal.

Pace tracking

Expected-by-now, still-needed, and days-left figures, with a behind-pace badge.

Time Clock rules

Filter by category, role, station, job, and hours, with caps and duplicate prevention.

Request queue

Approve or deny with a tick or a cross; void entries one at a time or in bulk.

Leaderboard

Top-three cards and full rankings; hide exempt members, include pending credit, or limit it to admins.

Prize catalog

Spend or milestone rewards with stock and per-member limits and a fulfillment queue.

Analytics and reports

Credits approved per day, members earning, time to approve, and PDF/CSV reports.

Part of one portal

Works with the rest of your department.

Members keep one secure sign-in and one set of role permissions across every module you turn on.

Turn on when you need itRole-based permissions
Questions

Credits FAQ

Can credit be awarded automatically?

Yes — from completed Time Clock shifts. Other automatic awards can be built with Workflows.

Can one member have more than one goal?

Yes. Assign several categories and each goal shows its own progress bar.

Are prizes required?

No. The prize catalog is optional and off until you turn it on.

See Credits with your department’s workflow.

Tell us how you handle this work today. We’ll walk you through it in the full Station Clipboard portal.

Need something we don’t have yet? We build custom modules.