Subprocessors
The service providers that help run Station Clipboard, and what each one receives.
Last Updated: October 5, 2026
Subprocessors
Station Automation Solutions LLC uses these providers to run Station Clipboard. Information in Organizations' accounts is stored in the United States.
A subprocessor is a service provider that processes personal information on our behalf so that we can provide Station Clipboard. Each one may use information only to provide its service to us. This list is part of our Privacy Policy and Data Processing Addendum, and we update it before a new subprocessor begins processing personal information in Organizations' accounts.
Used for every Organization
| Provider | What it does for Station Clipboard | Information it receives |
|---|---|---|
| Replit, Inc. | Hosts the Department Portal, the Command Portal, the Help Center, and their databases | All information in the Service, including encrypted face templates |
| Google LLC (Google Cloud) | Stores uploaded files, through Replit's storage service | Uploaded files, such as documents, photos, attachments, and course videos |
| Google LLC (Google Workspace) | Sends email from the Service | Recipients' email addresses and the content of emails, such as invitations, sign-in codes, notifications, and alert emails |
Used when a feature is in use
| Provider | What it does for Station Clipboard | Information it receives |
|---|---|---|
| Expo (650 Industries, Inc.) | Delivers push notifications to the mobile app, through Apple and Google push services | Device push tokens and notification titles and text |
| Apple Inc. and Google LLC (push services) | Deliver push notifications to phones | Device push tokens and notification content |
| Google LLC (Gemini API) | Our default AI provider for Sparky and business card scanning, when used | What each request needs: the conversation, attached files, and records the user may see, or a business card photo |
| OpenAI, L.L.C. | Our alternate AI provider for the same features, when we select it | The same as the row above |
| Esri, Inc. (ArcGIS) | Matches incident addresses to map locations and provides map tiles and imagery in the Command Portal | Incident addresses, an approximate department area, and the map areas being viewed |
| U.S. Census Bureau (Geocoder) | Matches addresses to map locations when another service cannot | Addresses |
| U.S. National Weather Service (api.weather.gov) | Provides the wind, forecast, and weather warnings at an incident in the Command Portal | An incident's map location, rounded to about 100 meters |
| OpenStreetMap Foundation (Nominatim) | Matches a station's location for weather when another service cannot | The station location an Organization enters |
| Google LLC (Google Fonts) | Provides the fonts the Service displays | Visitors' network addresses and browser details |
| Google LLC (STUN) | Helps participants' browsers connect directly to each other in Meet | Participants' network addresses |
| GIPHY, Inc. | Provides GIF search in Chat | GIF search terms, and the network address of the person searching |
| Google LLC (YouTube) | Plays and previews YouTube videos posted in Chat and some help videos | Links to videos, and viewers' network addresses |
| Windyty, SE (Windy.com) | Shows weather maps on Station Board screens | The station's location, and the screen's network address |
Used for our website and customer relationships
| Provider | What it does for Station Clipboard | Information it receives |
|---|---|---|
| HubSpot, Inc. | Keeps our records of contact and demo requests and customer relationships | Names, email addresses, phone numbers, and Organization names from contact and demo requests |
| Discord Inc. | Notifies our team of new contact and demo requests | The contents of contact and demo requests |
Services an Organization connects
These services receive information only when an Organization connects them with its own account and credentials, or directs us to send it. They are not our subprocessors; the Organization's own arrangements with them apply.
- NERIS (operated for the U.S. Fire Administration by the Fire Safety Research Institute, part of UL Research Institutes): incident reports, incident analyses, and station and apparatus information that the Organization's authorized users send
- Twilio: Community Alerts text messages, through the Organization's own Twilio account
- Active911, PSTrax, and WhenToWork: CAD calls, apparatus checks, and shifts the Organization imports
- Weather services (National Weather Service, Open-Meteo, OpenWeatherMap, WeatherAPI.com, Tomorrow.io, and AccuWeather): the station location the Organization enters
- Google Sheets and Google Drive: Recruiting and Onboarding records the Organization chooses to sync to its own Google account
- Calendars, feeds, and Workflows: calendar feeds members subscribe to or add, news feeds, and outside services the Organization's Workflows call
Questions
Questions about our subprocessors may be sent to hello@stationclipboard.com.
Transparency First
Our Legal Documents
Everything that governs how Station Clipboard works and how your information is protected. See them all in the Legal Center.
Terms of Service
The agreement that governs Station Clipboard, the Department Portal, the Command Portal, every module, NERIS reporting, and our apps.
ReadPrivacy Policy
What information Station Clipboard collects, how it is used and shared, and the choices and rights you have.
ReadBiometric Information Policy
Our public retention schedule and destruction guidelines for the face templates used by optional face clock-in.
ReadText Messaging Terms
How text messages from Community Alerts and member notifications work, and how to reply STOP or HELP.
ReadData Processing Addendum
Our commitments when we process personal information on behalf of a fire department, EMS agency, or other Organization.
Read