Help Center

Navigate the dashboard and portal

Learn how the sidebar is organized and where your personal pages, modules, and alerts live.

Start on the dashboard

The dashboard shows information and next actions from the modules your department has enabled and your roles allow, such as announcements, on-duty status, schedules, training, and resources to complete.

How the sidebar is organized

  • Top: Dashboard, Dept Communications, Calendar, and Chat.
  • Modules: each enabled module you can use, with its own pages underneath.
  • Personal: My Profile, My Schedule, My Availability, My Requests, My Onboarding, My Surveys, My Corrections, and My HR Records.
  • Officer Hub: HR Info, Recruiting, Corrections, Surveys, and Onboarding.
  • Organization: Personnel, Roles & Permissions, and Settings (including Integrations, Station Board, Workflows, Activity Log, and AI Assistant), plus the Support Hub.
You only see what you can use

Items appear only when the module is enabled and one of your roles grants access. If something is missing, see “Why a page, button, or module is missing.”

Notifications

The bell shows your unread notifications. Each one can link to the record that needs attention. Mark items read one at a time or all at once.

On a phone

The same portal works on a phone, in the browser or the mobile app. A few tools that need a large screen, such as the Time Clock kiosk and the Incident Command portal, are only offered on desktop-sized screens.

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