Check the bell first
Open the notification bell and review unread items. Read status is personal to your account, and most notifications link to the item that needs action.
If an email didn’t arrive
- Check the email address on your profile.
- Check spam and filtered folders.
- Ask an administrator to resend the invitation, reset, or reminder.
- Email is best-effort; the action in the portal may already be done.
If push notifications are missing
Push notifications come through the Station Clipboard mobile app for iOS and Android. Make sure you’re signed in to the app, notifications are allowed in your phone’s settings, and your notification level for the chat channel isn’t turned down. Signing out or switching phones may require signing in again to register.